To enable us to provide the first class service that we aspire to, we require you to understand what we will be delivering during a site visit.
The Machine Details section below is only applicable if a Post Processor has been ordered.
We will endeavour to assist you to devlop and apply the skills you already have or have learnt in training courses. Consequently for you to benefit from this you will need to have your primary Alphacam users(s) available for the date(s) you have booked the site visit.
Post Processor Configuration Day:
We will be coming to site to configure and test a new post processor to enable you to maximize your investment in our software by driving your CNC machine tool as efficiently as possible. In order to do this we will require production to allow access to the machine tool. This will also require an employee to be present on the day of the site visit to operate the CNC machine tool and provide programming assistance. It will also require your CNC machine tool to be fully commissioned and in a position to run and cut test parts.